Last updated: 8 June 2026
These Terms of Service govern your use of the WeThinkWeb Ltd website and any services made available through it. By accessing or using this website, you agree to be bound by these terms. If you do not agree with them, do not use the website or submit an enquiry through it.
WeThinkWeb Ltd is based in Scotland, United Kingdom. We provide development, hosting, support, and related consultancy services for Laravel, SuiteCRM, SugarCRM, and similar systems. The website currently exists to describe those services and may later include an online shop for direct purchases.
You agree to use the website lawfully and in a way that does not interfere with its operation or the experience of other users. You must not attempt to access areas of the site or related systems without permission, introduce malicious code, or use the website to send misleading, unlawful, or abusive content.
Any service description, proposal, estimate, or quote shown on this website is an invitation to discuss work, not a binding offer unless we expressly state otherwise. If you purchase a service through the website, the order is only accepted once we confirm it in writing or begin work on the agreed scope.
We may decline, cancel, or pause any request if we cannot complete it safely, lawfully, or within the agreed scope. If that happens, we will normally explain why and discuss next steps where appropriate.
All prices shown on the website are stated in pounds sterling unless we say otherwise. At present, payments are one-off payments only. There are no subscription charges unless we later introduce them and clearly tell you before you place an order.
Payment must be made using the payment method offered at checkout or otherwise agreed in writing. We are not responsible for delays caused by your bank, payment provider, or card issuer.
Refunds and cancellations may depend on the type of service purchased, the work already completed, and any written agreement between us. If a specific order includes its own refund or cancellation terms, those terms will apply to that order.
If no specific refund terms apply, any refund request will be considered fairly and on a case-by-case basis. Where work has already started or third-party costs have been incurred, a full refund may not be available.
You are responsible for providing accurate information, keeping your account details secure where an account is used, and ensuring you have the rights and permissions needed for any materials you supply to us. You remain responsible for reviewing and approving deliverables before they are deployed or put into production.
Unless we agree otherwise in writing, all intellectual property in the website, its design, and our pre-existing tools, methods, and materials remains with WeThinkWeb Ltd or our licensors. Once full payment has been received, you will own the deliverables we create for you to the extent stated in your project agreement or invoice terms.
Some services may rely on third-party software, hosting providers, payment processors, or infrastructure. We are not responsible for outages, defects, security issues, or changes caused by third-party services outside our control, although we will work with you where reasonably possible to reduce disruption.
Where we provide hosting or support, the exact scope, response times, maintenance windows, and responsibilities will be set out in the relevant service agreement, proposal, or support arrangement. If no separate agreement applies, support is provided on a reasonable-efforts basis only.
When an online shop is added to the website, additional terms may apply to products, checkout, delivery, digital downloads, or other purchases. Those terms will be shown before you place an order and will form part of the contract for that purchase.
We do not exclude liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence. Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of data, or business interruption arising from use of the website or our services.
We may suspend or terminate access to the website or any service if you breach these terms, misuse the site, or if we are required to do so for legal, security, or operational reasons. You may stop using the website at any time.
We may update these Terms of Service from time to time. Any updated version will take effect when published on this page unless we say otherwise. If the changes are material, we will take reasonable steps to make them visible.
These terms are governed by the laws of Scotland. Any dispute arising from them will be subject to the exclusive jurisdiction of the Scottish courts, unless mandatory consumer law requires otherwise.
If you have any questions about these Terms of Service, contact WeThinkWeb Ltd using the contact details published on the website.