Last updated: 13 June 2026

1. Who we are

WeThinkWeb Ltd is a UK consultancy providing Laravel, Filament, CRM, hosting and support services. This policy explains how we collect and use personal data when you use our website, submit an enquiry, subscribe to updates, or work with us as a client.

2. What we collect

• Contact details you submit, such as name, email address, company name and message content.
• Newsletter subscription details where you opt in.
• Technical and usage data such as IP address, browser type, device details and page activity for security, diagnostics and analytics.
• Information needed to provide contracted services, including project and support communications.

3. How we use your data

• To respond to enquiries and provide requested information.
• To deliver consultancy, development, hosting and support services.
• To send service-related communications and updates.
• To send newsletter content where you have opted in, with unsubscribe available at any time.
• To protect our website, systems and users from abuse, fraud and security incidents.

4. Lawful bases

We process personal data under UK GDPR lawful bases including: your consent (for newsletter communications), legitimate interests (running and improving our website and services), and performance of a contract (where we provide services to you or your organisation).

5. Sharing data

We only share personal data where needed to run our business and deliver services, for example with hosting providers, email and infrastructure providers, payment and accounting tools, or professional advisers. We require third parties to handle personal data appropriately and securely.

6. Data retention

We keep personal data only for as long as required for the purpose it was collected, to meet legal and accounting obligations, and to resolve disputes. Retention periods vary by data type and relationship (enquiry, subscriber or client).

7. Security

We use reasonable technical and organisational measures to protect personal data, including access controls, secure infrastructure, backups and monitoring. No system can be guaranteed 100% secure, but we continuously improve our controls and processes.

8. Your rights

Depending on your location and circumstances, you may have rights to request access, correction, erasure, restriction, objection, or portability of your personal data. You may also withdraw consent for marketing at any time.

9. Cookies and analytics

Our website may use cookies and similar technologies for essential site functionality, performance monitoring and analytics. For more detail, please see our Cookie Policy.

10. Contact and complaints

For privacy questions or data requests, please contact us via the website contact page. WeThinkWeb Ltd is registered in Scotland (SC519519) and registered with the ICO (ZB766055). If you are not satisfied with our response, you can raise a complaint with the Information Commissioner's Office.